FREQUENTLY ASKED QUESTIONS
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If you have any questions, please use CONTACT at the bottom of the page.

We cannot accept returns, exchanges, or cancellations due to customer convenience. We take all possible measures to ensure the quality of our products, but if there are any defects in the delivered product, please contact us from the online store CONTACT within 30 days of product arrival.

The email address you entered is incorrect. There is a possibility. Please check your spam box to see if the reply email has not arrived, and then contact us again.

Sorry. We do not sell directly through our office. Since this is a coworking space, we do not allow any visits to other users. If you would like to use it, please contact us from the inquiry form.

Posting valuable papers Because the inside is a rubber clip, it is overwhelmingly less likely to be scratched than a metal clip. Depending on the type of paper and the type of printing, there may be scratches. Please refrain from posting valuable papers. Posting photos Most of the photos printed on the Internet or at a photo shop are silver halide prints, which are highly durable and scratch resistant. Most of the photos printed by home printers are inkjet prints, which are not very durable and easily scratched. Even if it is called a scratch, it is a scratch that can be seen even faintly if you strain your eyes. Please refrain from posting important photos. Posting crayon drawings We do not recommend using crayons on the inner clip, as there is a risk of staining the paper that will be posted next time.

We will update the inventory around 20:00. Updates are not done daily. The timing of inventory updates may change.

Unfortunately, not all items are available for shipping outside Japan. (Currently, we do not accept overseas shipments.)

For dealers who wish to do business with us, please contact us using the form. Once the production volume has increased and the supply system is in place, we plan to start dealing with them.